Hotel a West Falls

“The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

“Nice and quiet stay! Fabulous! ”

“Good and comfortable stay. Staff was very good.”

“Clean and comfortable. Very nice breakfast.”

“Very clean rooms.”

“Clean and bright, no tea/coffee available 😁”

“Ambiente démodé all’americana anche po’ kitsch con statua di cera e foto gigantografie del proprietario tra l’altro ancora in vita e presente in hotel. Camera accogliente e pulita, bagno posizionato a metà tra la camera e vero e proprio bagno, doccia con tendina. Colazione scardina ma visto che siamo in USA averla inclusa è già un vantaggio. Ristorante attiguo Russell’s ottima carne ”

“Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

“Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again”

“The staff was very friendly! We were from several states away and appreciated the helpful suggestions. The beds were very comfy and everything was very clean. The area is walkable with several shops, restaurants and bars. Would highly recommend and will definitely be back if we ever get back here again.”

“Ashley the manager is incredible! Always putting the guest first ”

“* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed.”

“Great staff!!! Professional and friendly.”

“La struttura vicino al hotel con un servizio gratuito per Aereoporto. ”

“Breakfast is better than normal motel fare. Rooms are good, pool was good, and location of right next to main street but quiet. However, no room cleaning, our hvac unit we in a sorry state of affairs and sofa bed and roll away bed were very uncomfortable.”

“Struttura adeguata come tappa per viaggio lungo”

“I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others.”

“Nice for a 'no frills' motel. Do not like that not all doors shut all the way, gaps at top n bottom. Floor was quite damp outside bathroom, and bathroom floor was extremely slick.”

“The property is close to family that’s why we stayed there. It definitely needs updating.”